TERMS AND CONDITIONS
DELIVERIES
TRACKING YOUR ORDER
Your order will be delivered by our delivery partner Australia Post. Once your order has been shipped, you'll receive an email with tracking details, allowing you to follow your order's journey to your door.
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Delivery costs are NOT included in the price of your hamper. The delivery charge is added at checkout.
AUSTRALIA
STANDARD POSTAGE - ALL MAJOR CAPITAL CITIES
Delivery time: 3-7 Business Days
Shipping cost: $12.00 AUD
EXPRESS POSTAGE - ALL MAJOR CAPITAL CITIES
Delivery time: 1-3 Business Day
Shipping cost: $19.00 AUD
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Overseas orders and Deliveries
Unfortunately at this stage we only offer orders and postage within Australia.
PAYMENT
We offer PayPal & secured Credit Card services through PayPal that allows you to pay in any way you prefer. This is a safe and easy system to pay online. For more information about PayPal and their security, visit www.paypal.com.au.
We also offer Zippay. ZipPay is a reusable account of up to $1000 that lets you shop now and pay later. For more information visit www.zip.co.
If you wish to cancel your order please contact us at Info@lavishhampers.com.au immediately. Once payment for an order has been accepted, cancellation is at the discretion of Lavish Hamper.
DAMAGE
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If your package or it’s contents have been damaged in transit please contact us ASAP via email Info@lavishhampers.com.au with photo proof and we will organise a replacement to be sent to you upon the original item/s being returned.
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PRIVACY POLICY
The information Lavish Hampers collects from our customers is strictly confidential and is not shared with any third party. Lavish Hampers will not disclose your personal information to anybody without your permission. Lavish Hampers may release appropriate information to third parties such as courier companies to assist with the fulfilment of your order.
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ORDERS AND PRODUCTS
Please allow up to 3 days production time for all regular post hampers.
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All items advertised on Lavish Hampers website are in stock unless otherwise stated.
Lavish Hampers only use quality products, we also reserve the right to substitute products that may be unavailable or out of stock but guarantees the replacement item will be to equal or greater value than the original item. Should this be the case we will always contact you via email first to advise you.
As part of a free service, we offer you an enclosed personal message with each gift on Lavish Hampers complimentary gift card. Simply fill out the message area on the hamper page before adding to cart.
You may wish to enclose details for a specific card. This card is a charge of $5.00. We would be happy to fulfil your order and create a lasting impression on your recipients.
Lavish Hampers also offers quality complementary gift wrapping. White gift box lined with tissue paper and sealed with a bow. Guaranteed to leave a lasting impression on all loved ones.
DISCLAIMERS
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Under the Liquor Control Act 1988, it is an offense to supply or sell alcohol to a person under the age of 18. Alcohol may only be purchased or received by people 18 years and over.
Scents may vary with hampers that contain Glasshouse candles, body lotions and hand creams. Candles, body lotions and hand creams (scents) pictured on our website is not necessarily what you will receive.
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Hampers with children’s picture books may vary. Not all baby hampers will have the book pictured on our website, titles will vary.
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Hampers containing KoKo Black chocolate may vary in flavours. Chocolates pictured on our website is not necessarily what you will receive. Some of our chocolates provided in our hampers may contain nuts, dairy and gluten. Please refer to packaging for further details.
Hampers containing Random Harvest items may contain nuts. Please refer to packaging for further details.